Frequently Asked Questions

Brand & Product

• What makes your brand different from other streetwear labels?
  

We merge elevated streetwear with intentional design, artistic expression, and timeless craftsmanship - creating pieces that are more than clothes, but wearable art. 

• Who is your clothing made for?
  

Our pieces are designed for everyone. We focus on inclusivity, self expression, and styles that speak to individuality rather than trends. 

• Are your items limited edition?

Yes, many of our pieces feature limited drops or seasonal pieces to maintain exclusivity and artistic integrity.

• Are your pieces unisex?

Yes. Our designs are gender-neutral and made to compliment all body types and identities 

• Do you restock sold out items?

Some staples may restock, but most drops are limited. Once a piece is gone, it may not return. 

• How should I care for my garments?

Care instructions vary per item, but we generally recommend gentle washing or professional cleaning to preserve quality and longevity. 

Ordering & Shipping 

• How long does shipping take? 

Shipping times vary by location. standard orders typically ship within 5-7 business days.

• Do you offer international shipping?
  

Yes, we ship worldwide. Rates and delivery times may vary, but are shown at checkout. 

• Can I track my order?
  

Absolutely, a tracking link will be sent via email once your order ships. 

• Can I change or cancel my order after purchasing? 

Orders can be modified within a limited window. Contact our support team as soon as possible for assistance. 

• What should I do if my package is lost or delayed?

If your order has not arrived in the expected time frame, reach out to our support team and we will help resolve the issue. 

Returns, Exchanges & Policies

• What is your return policy?

All one-of-one pieces are final sale and not eligible for returns. All other garments etc. may be returned within three days of delivery, but must be unworn, unwashed, and in original condition. 

• Do you offer exchanges for other sizes?

Yes, exchanges are available while inventory last. Contact the support team to begin the process. 

• What if i receive a damaged or incorrect item? 

Please notify us immediately with photos and order details - we'll make it right.

Brand Values & Community

• What does "intentional design" mean to your brand?

Every Pieces i carefully crafted with purpose - from its fit to its message - allowing customers to wear clothing that reflects authenticity, individuality, and emotional connection.

• Do you collaborate with other artist or designers?

Yes, we partner with creatives who share our vision for meaningful, boundary-breaking work. Announcements are made directly on our site or socials. 

• Is your brand environmentally conscious?  
  

We're committed to mindful production practices, limited-run drops, and minimizing waste through thoughtful design and responsible manufacturing. 

• How can I stay updated on new drops?

Subscribe to our newsletter and follow us on social media for early access, previews, and exclusive releases.